Before You Order
Scope
These rules apply to quote requests, order-ID tracking, support communication, order fulfillment, progress feedback, and after-sales handling submitted through this site. By submitting a request or continuing to discuss a quote, you confirm that you have read and understood these rules, the Privacy Notice, and the relevant platform transaction rules.
Account Use
User accounts are used to archive quotes, orders, and delivery progress submitted by the account holder. Keep your login password secure and do not share your account with others. If you notice abnormal account activity, a changed contact method, or inaccurate records, contact us promptly through Live Support.
Nature of Services
This site provides game-task consulting, progress assistance, matchmaking/boosting request coordination, and fulfillment information management. The specific services accepted, pricing, start time, and delivery standard are governed by the business record confirmed between support and the customer.
Quotes and Confirmation
Prices shown on the site are for quick reference. After you submit a request, you receive an order ID, and support confirms the service scope, quote, and estimated completion time based on your target, current progress, platform, remaining time, and screenshots. An order is not considered started until the quote is confirmed.
Prohibited Requests
We do not accept requests involving cheats, scripts, injectors, account theft, bypassing risk controls, fraudulent top-ups, black-market payments, infringement of another person’s account rights, circumvention of identity verification, disruption of game fairness, or violations of laws or regulations. If such a request is identified, support may refuse the quote, pause communication, or terminate the service.
Delivery Standard
The delivery standard is the task objective confirmed by both parties, such as a target level, specified camo challenges, event checklist, ranked tier, or another task item confirmed in screenshots. After delivery, customers can check the status through the order ID; any additional verification is based on the support-confirmed record.
Progress and Delays
Quote requests and fulfillment use the same order ID. Support hours are 10:00–24:00. If delays occur due to game updates, server instability, account-security prompts, platform rule changes, incomplete customer information, or changed task conditions, support will explain the reason and reconfirm the estimated time.
Time Estimates
Delivery times such as “today,” “within 24 hours,” and “1–3 days” are customer expectations or reference schedules and are not unconditional promises. Final timing depends on game status, queue, task difficulty, account-security prompts, and the start time confirmed by both parties.
Cancellation and Refunds
Orders may be cancelled before work starts. After work starts, the completed portion, time spent, and task list confirmed by both parties are calculated, and the remaining unfinished portion may be refunded by agreement; completed and verified portions are no longer treated as unfinished. Taobao and Xianyu orders follow their platform rules. For website WeChat QR orders, contact support with the order number to review a refund.
After-Sales Verification
If you have questions about the delivery result, provide the order ID, target description, in-game screenshots, and communication records within 48 hours of confirmation or completion if possible. Support will verify each confirmed objective. Differences caused by customer changes to progress, duplicate delegation to others, game resets, or official adjustments require a new confirmation of how to handle the matter.
Exceptional Suspension
If account-security verification, game abnormalities, ban-risk warnings, task-rule changes, or other conditions make it inappropriate to continue, work will be paused immediately and the customer contacted for confirmation. If the customer asks to continue, adjust the target, or terminate the service, the latest confirmation by both parties governs.
Dispute Handling
If there is a disagreement about completed progress, delivery results, refund amount, or service scope, priority is given to the order ID, chat records, task screenshots, in-game progress, and payment records. Taobao and Xianyu orders follow their platform rules; for website WeChat QR orders, contact support to review and resolve the issue.
Information Security
Do not submit account passwords, verification codes, tokens, government ID numbers, or other sensitive information through the website, tracking page, screenshots, or notes. If account access must be confirmed, contact us through Live Support and discuss it separately with support. Website forms collect only the request information and task screenshots needed to complete the service.
Risk Notice
We do not use cheats, injectors, scripts, or other unauthorized software. Third-party game publishers may have independent rules and penalties for account sharing, boosting, and progress enhancement. Customers should understand and assess the relevant risks before ordering. If official policies or game mechanics change, affected services may be paused or adjusted.
Account and Platform Responsibility
Customers must ensure that their requests, account use, and transactions comply with the laws and regulations of their region, game publisher rules, and transaction-platform rules. Customers bear the consequences of losses caused by false information, account abnormalities, sharing with multiple people, voluntary violations, or breach of platform rules.
Notice for Minors
Minors should consult or transact with the consent and guidance of a guardian. Matters involving account use or submission of private information should be confirmed by a guardian first.
Platform Rules
Service content must comply with applicable laws and regulations and the rules of relevant games, accounts, and transaction platforms. If those rules change, affected services may be adjusted or paused.
Operating Entity
The operating entity for these services is Xingwei Network Service Studio. Public-security and ICP filing information is shown at the bottom of the page.
Privacy Notice
For information about the use, retention, and deletion of request details, task screenshots, and order records, see the Privacy Notice.
Trust and FAQ
Rule Updates
These rules were last updated on 2026-10-13. If service scope, pricing methods, or after-sales procedures change, this page will be updated accordingly.